Politique d’expédition

Shipping Policy

At CollaVeil, we want your beauty essentials to reach you safely and on time.

Processing Time

Orders are processed within 1–3 business days after your order is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Delivery times may vary depending on your location and the shipping option selected at checkout. Once your order has been shipped, you will receive a confirmation with tracking information when available.

Shipping Address

Please make sure your shipping details are correct before completing your order. CollaVeil is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Delays

While we do our best to ensure timely delivery, unexpected delays may occur due to courier issues, weather, holidays, or other circumstances beyond our control.

If you have any questions about your order or delivery, please contact our customer support team. We're always happy to help.

Thank you for choosing CollaVeil. 🤍